Thursday, August 12, 2004

Visit to Prismant

Yesterday, I visited Herbert van Petersen, senior-consultant of Prismant, former director of BMLc, and a former colleague of mine. I had lunch with him, the canteen test was quite succesfull.

He started working for Prismant just a few weeks ago. Prismant is the consulting and research office for the Dutch health care. Their aim is to develop, assist and evaluate developments in the Dutch health care. They work for care institutions, government, and insurance company’s. The work area covers both the macro economic and the micro economic aspects of health care. Core issue’s are policy making, budgetting, care processes, organisational processes, information techniques and information products. Moreover Prismant organises topic-related education. Prismant is a not-for-profit organisation.

Prismant has always had a very strong position in the heathcare information market of the Netherlands. But it's position is weakening, because nowadays, most health care organisations have adapted a lot of knowlegde which used to be supplied by Prismant. So, although not for profit, they have to rase their Business IQ. Herbert is one of the new business people of Prismant.

We talked a bit about change management for organisations with a lot of highly qualified professionals. In a few years time, Prismant has to be an example of what David Maister calls The Professional Service Firm. As a former director of BMLc, I'm sure he will fix the transformation of Prismant. Not on his own. Maybe with a little bit help of his friends. But I know he is capable of doing a lot all by himself.

1 comment:

Anonymous said...

Hotze -

Thanks for your comments over at PHOSITA. I would agree with you about the failure of service organization professionals to engage with GCs for fear of competition -- very short sighted on their part! Pulling yourself closer to your client will always created good will and a better understanding & working relationship. I would never hesitate to train a client to do something in-house, teach a man to fish... I want to supply the fishing supplies, not always do the fishing!

Great blog - I added you to my blogroll.

Douglas Sorocco
PHOSITA: an intellectual property weblawg
http://www.okpatents.com/phosita/